Terms and Conditions

Effective Date: April 27, 2026

Welcome to macroGEN. By accessing https://macro-gen.com/ or engaging our consultancy services, you agree to comply with and be bound by the following terms and conditions.

1. Scope of Services

macroGEN provides excellence in computer consultancy services, specializing in:

  • Inventory & Operations: CIN7 and simPRO integration and consulting.
  • Marketplace Development: Store setup and management for Amazon, Etsy, and Walmart.
  • Custom Development: High-performance eCommerce websites, Web Development, and API Automation.
  • Growth: Digital Marketing and data-driven growth strategies.

2. Client Responsibilities

To ensure project success, the client must provide timely access to all necessary third-party accounts, business data, and branding assets. macroGEN is not liable for project delays caused by a client’s failure to provide required information or by third-party platform downtime.

3. Third-Party Platforms

The client acknowledges that macroGEN is an independent consultancy. We do not own or control CIN7, simPRO, Amazon, Etsy, or Walmart.

  • We are not responsible for account suspensions, policy changes, or fee increases enacted by these marketplaces.
  • The client is responsible for maintaining their own subscriptions and adhering to the terms of service of each respective platform.

4. Intellectual Property

All custom code, automation scripts, and workflows developed by macroGEN remain the intellectual property of macroGEN unless otherwise agreed in writing. Upon full payment, the client is granted a non-exclusive, perpetual license to use these assets for their internal business operations.

5. Fees and Payment

Service fees are outlined in individual project proposals or Statements of Work (SOW).

  • Invoices are due according to the date specified on the invoice.
  • macroGEN reserves the right to pause all technical services and marketplace management if accounts remain overdue.

6. Limitation of Liability

macroGEN provides expert solutions tailored to your needs; however, we shall not be liable for any indirect, incidental, or consequential damages—including loss of profits, data, or marketplace standing—arising from the use of our services or third-party software integrations.

7. Governing Law

These terms are governed by the laws of New Zealand. Any disputes arising from these terms shall be resolved exclusively within the jurisdiction of the courts in Christchurch.

8. Contact Us

For any questions regarding these Terms, please contact us:

  • Email: nyl@macro-gen.com
  • Phone: +64 27 622 7646
  • Address: Unit 1, 33 Spencer Street, Addington, Christchurch 8024