MACROGEN LTD

Privacy Policy

Effective Date: 13 September 2026

MACROGEN LTD (“MACROGEN”, “we”, “us”, or “our”) is committed to protecting the privacy of everyone who visits https://macro-gen.com/ (the “Site”) or engages us for Website Design, SaaS Development, App Development, Cloud DevOps, AI & Automation, SEO & Marketing, Branding & Identity, E-commerce Solutions, Full-Stack Development, or any related service (together, the “Services”). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

This Policy is intended to comply with the New Zealand Privacy Act 2020. If you access our Services from outside New Zealand, additional local laws (such as the EU General Data Protection Regulation, where applicable) may also apply, and we aim to honour the higher standard of protection where the two differ.

1. Information We Collect

We may collect the following categories of information:

• Contact details you provide, such as your name, email address, phone number, and company name, when you fill out a form, request a quote, or email us.

• Project information you share with us in the course of a website, app, SaaS, or other engagement, including business requirements, content, branding assets, and login credentials you choose to provide for development purposes.

• Payment and billing information necessary to invoice you for Services (processed via third-party payment providers; we do not store full card details on our own servers).

• Technical data such as IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies when you browse the Site.

• Communications data, including records of correspondence if you contact us by email, phone, or through the Site.

2. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide quotes for our Services.

• Design, develop, host, and support websites, apps, SaaS platforms, and related deliverables under a client engagement

• Payment and billing information necessary to invoice you for Services (processed via third-party payment providers; we do not store full card details on our own servers).

• Technical data such as IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies when you browse the Site.

• Communications data, including records of correspondence if you contact us by email, phone, or through the Site.

3. Third-Party Links and Tools

The Site may contain links to third-party websites, plugins, APIs, or services that are not owned or controlled by MACROGEN. We have no control over, and assume no responsibility for, the content, privacy policies, availability, or practices of any third-party sites or services. Inclusion of any link does not imply endorsement by MACROGEN.

4. No Warranties

Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the Site or reliance on any information provided on the Site. Your use of the Site and your reliance on any information on the Site is solely at your own risk. The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

5. External Views and Content

Any views, opinions, or third-party content published on our blog or elsewhere on the Site represent the thoughts of the individual author or source and do not necessarily represent the views of MACROGEN as a whole.

6. Errors and Omissions

While we strive to keep information on the Site accurate and up to date, we do not warrant that the Site will be error-free, uninterrupted, or that any defects will be corrected. We reserve the right to make changes to the content of the Site, including these disclaimers, at any time without notice.

7. Limitation of Liability

To the fullest extent permitted by applicable law, MACROGEN, its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Site or its content.

8. Governing Law

This Disclaimer is governed by and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

9. Contact Us

If you have any questions about this Disclaimer, please contact us:

MACROGEN LTD

38 Mary Carpenter Ave., Hei Hei, Christchurch, New Zealand 8024

Email: support@macro-gen.com

Phone: (+64) 27 622 7646